Experiencing a problem and not sure if it’s a bug or I’m forgetting something.
I have set up a custom event goal on the order confirmation page of my Woocommerce site, Order Placed.
I’m also tagging links from a Google Ads campaign with ?ref=gads.
Both the custom event goal and manual link tags are getting tracked to some extent. However, I’ve noticed my Top Sources isn’t including everything it should be.
I’ve had 3 conversions. I know for a fact all three of these came from my Google Ads and therefore the URL would have been tagged with ?ref=gads, however my Top Sources is only showing 1 visitor from this source. The other 2 visitors are not being tracked. Not even as Direct / None.
See the screenshots below:
The fact my other 2 conversions aren’t being tracked at all, even as Direct / None, makes me wonder if this could be due to ad-blocking? Although it seems highly unlikely that 2/3 of my customers would have ad-blocking with CNAME uncloaking (I’m using a custom domain), especially if they clicked through a Google Ad which would have been blocked.
Any help figuring this out would be much appreciated!